Naviguard – (Negotiating Out-of-Network Balance Bills)

Unexpected balance medical bill? Naviguard can help.

Naviguard® helps resolve unexpected out-of-network balance medical bills by negotiating directly with providers. Naviguard is available, at no additional cost to you, through your UnitedHealthcare plan benefits. If you receive an unexpected out-of-network bill from your provider, or your provider requires that you provide payment up front for out-of-network service, Naviguard can help reduce your financial liability. Call the number on the back of your member ID card and UnitedHealthcare Member Services will initiate your case with Naviguard and help you navigate the resolution process.

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